The successful seller in perfection owns skills of nonverbal communications. It concerns tracing by the seller of the poses, gestures, a mimicry, voice characteristics. It also concerns abilities, observing of the client to receive, a maximum of the information on him. It always considers that on degree of readiness for serious purchase of clients it is possible to divide into three categories: the Spectator, the Person who always complaints and the Buyer.
1. The spectator: has come to look, dream. Too active, persuasive seller once and for all will frighten off such client. It is obvious that the Spectator will buy today nothing, and at the best will plan. And only not skilled seller “will attack” on it. The master owning art of sales, will concern the Spectator especially tactfully and delicately. After all good contact to it is pledge of the future purchases. Certainly, among spectators there are many visionaries, and can be, such client never becomes the buyer, but he can tell another about shop where remarkably serve. The master of sales accompanies the Spectator, without adjusting, but also without allowing to die away interest. Then to make purchase, the client will go on other end of a city – to the seller to whom he trusts. It will appear that “the worker of a counter” who has not regretted forces for consultation of the Spectator.
2. the Person who always complaints is the person coming to shop behind dialogue and sympathy. For form’s sake having familiarised with the goods he starts to communicate with the seller, accusing of the problems of the power, the family etc. That will be made by the Master of sales? In that case art of sales consists in sympathising, telling to steam of words and about the problems, and then to find out, whether there is at the client an interest to purchase. However, having received a portion of sympathy he is capable to return to shop already as the buyer.
3. The buyer is the person who already represents as how much he wants. And before purchase visits some shops to be defined, ask the price etc. With it to work simply – it is necessary to be simply to it attentive.
The master of sales as is good as art of sales, owns also understanding of the moment, to be exact – knowledge how to behave at different stages of sale. They are that:
The first meeting. During this moment it is important to observe a golden mean between two extreme measures: not to snatch on the buyer and not to hide from it. Art of sales here consists in were and on distance, and “near at hand”. The master of sales can “be shown” in sight of the buyer, having made only pair of steps and having smiled.
Today it is quite simple to find a good business 2 business connection – this is where a professional appointment setting can help you a lot.
And a final piece of advice – today the web technologies give you a truly unique chance to choose exactly what you want for the best price on the market. For example, search for free insurance quotes. You will be amazed how fast you can find variety of products and prices for them. Funny, but most of the people don’t use this opportunity. In real practice it means that you should use all the tools of today to get the information that you need.
Search Google or other search engines. Visit social networks and have a look on the accounts that are relevant to your topic. Go to the niche forums and participate in the online discussion. All this will help you to build up a true vision of this market. Thus, giving you a real chance to make a wise and nicely balanced decision.
P.S. And also sign up to the RSS feed on this blog, because we will do the best to keep this blog tuned up to the day with new publications about appointment setting industry.